After monitoring the situation, we have noticed no new issues that would cause any degraded performance. As a result, we will be marking this as resolved. Thank you for your patience and apologies for any inconvenience. If you still experience any degraded performance, please reach out to Support@Rhumbix.com.
Posted Aug 22, 2020 - 12:55 PDT
Monitoring
Our team has identified the issues that led to this degraded performance and has released a hotfix to revert performance back to operational. We have found that our users have returned back to improved performance, but are continuing to monitor for issues that may come up. If you continue to experience issues with performance, please reach out to Support@Rhumbix.com.
Posted Aug 21, 2020 - 15:25 PDT
Update
Rhumbix is still experiencing degraded performance on our Web and Mobile apps. At this time, we are investigating the cause of a significant database slowdown on AWS today. Once the issue has been identified, our team will monitor the issue until the situation has been resolved. Thank you for your continued patience and be sure to subscribe for updates.
Posted Aug 21, 2020 - 12:47 PDT
Investigating
Rhumbix is currently experiencing degraded performance on our Web and Mobile apps. Our team of engineers is aware of the situation and are currently developing a solution for users. We apologize for any inconvenience.